Warranty & returns

Warranty coverage

Warranty coverage depends on the product and its manufacturer. Contact us for the warranty terms on any item before you order, and we'll confirm them in writing.

Returns

To request a return, e-mail henry@henryav.com with your order number, the part number and the reason for the return. Our team will reply with next steps. Please don't ship anything back until you receive return instructions.

Items damaged in shipping

If an item arrives damaged, e-mail us as soon as possible with your order number and photos of the packaging and the item.

Questions

For anything not covered here, contact our team.